Community IT Innovators Nonprofit Technology Topics

IT Incident Response for Nonprofits Pt 2

March 11, 2022 Community IT Innovators Season 3 Episode 12
Community IT Innovators Nonprofit Technology Topics
IT Incident Response for Nonprofits Pt 2
Show Notes

You get a frantic call from a staff member – your nonprofit organization has been hacked. Now what? What do you do first? What should your IT security incident response be?

Join Community IT Innovators CTO Matt Eshleman and President and CEO Johan Hammerstrom for a worst-case scenario walk through part 2. They discuss several possible breaches – email, Office 365, servers, etc. Matt shares his experience responding to credential hacks and other situations, and presents a checklist you should include in your security policies.

Forewarned is forearmed, and if you haven’t been hacked yet, it never hurts to know what you would do. Participants who had experienced a hack were invited to share experience with us, and what they wish they’d done differently in their response to more quickly get their organization back on their feet.

We have several webinars and resources on creating your security policy and training your staff available here. This webinar is specific to planning your response in the event you experience a breach.

President and CEO Johan Hammerstrom has always been interested in using technology as a force for good that can improve our world.  He started at Community IT in 1999 as a Network Administrator.  Since that time, Johan has been a Network Engineer, a Team Lead, the Director of Services, Vice President of Services, Chief Operating Officer, and beginning July 2015 President and CEO. Working directly with over 200 nonprofit organizations, to help them plan around and use technology to accomplish their missions, has been one of the most positive and rewarding experiences of his life.

As the Chief Technology Officer at Community IT, Matthew Eshleman is responsible for  shaping Community IT’s strategy in assessing and recommending technology solutions to clients. With a deep background in network infrastructure technology he fundamentally understands how technology works and interoperates both in the office and in the cloud.
Matt joined Community IT as an intern in the summer of 2000 and after finishing his dual degrees in Computer Science and Computer Information Systems at Eastern Mennonite University he rejoined Community IT as a network administrator in January of 2001. Matt has steadily progressed up at Community IT and while working full time received his MBA from the Carey School of Business at Johns Hopkins University. Matt is a frequent speaker on Cybersecurity for Nonprofits.