“Managed services” can mean different things to different people, especially when you are just embarking on a quest to find a provider. To understand what you need, what a provider is offering – and whether they’ll be able to deliver – Community IT Innovators developed a list of basic questions to ask.
In our two decades serving the nonprofit IT community, we’ve heard lots of confusion over what an MSP does and how to evaluate one for your nonprofit. We used our experience to develop this list of 12 questions you can use to vet any managed service provider as you evaluate how your needs fit their services.
You don't need to be an IT techie to understand your outsourced IT provider. We are big proponents of cutting out all the lingo and jargon and talking about the partnership you expect to have.
Join Steve Longenecker, our Director of IT, and Johan Hammerstrom, our President and CEO, for an in depth discussion on avoiding common pitfalls and getting the right level of service for your nonprofit.
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Thanks for listening.