Community IT Innovators Nonprofit Technology Topics
Community IT offers free webinars monthly to promote learning within our nonprofit technology community. Our podcast is appropriate for a varied level of technology expertise. Community IT is vendor-agnostic and our webinars cover a range of topics and discussions. Something on your mind you don’t see covered here? Contact us to suggest a topic! http://www.communityit.com
Community IT Innovators Nonprofit Technology Topics
Meet the Community IT On Site Support Team
A week in the life of the On Site Support Team - what do they do?
We’re inordinately proud of our On Site Support Team (OSST), who work with clients who need IT help in person, particularly at the nonprofit schools we serve in the DC area.
So many of us work remotely - but many nonprofits do work that can't be remote, and many of them need IT support at the office or workplace. For those clients, Community IT is proud to employ a team of customer service professionals that travel on site to keep IT running smoothly and answer questions in person.
In fact, all our On Site Support Team members have achieved HDI Customer Service Certifications.
Listen to this presentation, meet our team, and learn about a typical week filled with teamwork, expertise, partnerships with our clients, and love of helping people that goes into providing excellent IT support service.
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Start a conversation :)
- Register to attend a webinar in real time, and find all past transcripts at https://communityit.com/webinars/
- email Carolyn at cwoodard@communityit.com
- on LinkedIn
Thanks for listening.